Mind Your Language!

The next time you are faced with a colleague or member of your team who is ‘being difficult’ try changing your language about her/him.

Substitute the word ‘difficult‘ for ‘different‘ and try and work out what makes them different. And then see if you can work with the difference, not the difficulty.

It’s the emotionally intelligent thing to do!

Swap Shoes Day!

Do you know the saying:

‘Grant that I may not criticise my neighbour until I have walked a mile in her moccasins’?

Try this for one day.

Next time someone is really driving you crazy at work or in your personal life, metaphorically swap shoes with them for one day.

Suspend your usual critical thoughts, voiced or not, and imagine the world from their viewpoint. Don’t put yourself under undue pressure to make changes; simply try and experience the world from their standpoint.

And see what the next day brings! You might find your empathy levels rising!