Articles covering Communication

Advice? It’s a Gift!

Posted by Jane 29 September, 2011 (0) Comment

We all get offered unasked for advice from time to time. Does your heart sink as you hear the fateful words “If I were you I’d …?

Yes, mine does too.

But not all advice is useless even when unwanted. The trouble is if we haven’t asked for it we tend to automatically stop listening to it and thereby possible missing an absolute gem!

So here’s a tip. The next time someone proffers you some advice, think of it as a gift from your favourite Auntie.

In your mind’s eye see them giving you an unexpected gift. Stop, smile and listen. Once unwrapped it may be something so tasteless that you’ll be offering it to the nearest charity shop as soon as you possibly can. But they have given you a gift and as you’re a polite woman you’ll say thanks so very much and not hurt their feelings by dashing it to the ground.

You may not want to give it pride of place on your mantle piece but it might make it to the spare bedroom. And one day, as things change, maybe it will just look good in a more prominent place! You’ll never know if you don’t unwrap it!

What’s the best piece of advice anyone has ever given you?

Photo Credit: Marija Jura

Categories : Communication,Confidence Tags : , , , ,

How to Have BRILLIANT Ideas!

Posted by Jane 9 September, 2011 (4) Comment

Creative thinking
I was indulging in a little Twitter banter this morning (@JaneCWoods, since you ask). Someone put a light hearted tweet out about not wanting to put the heat on as she was mean with her money. Jumper or switch on?

Accustomed as I am to seeking the positives in everything (!) I replied that she wasn’t mean but being an eco warrior! In slippers…

Be Positive
There then followed about 20 minutes of a daft exchange of ideas. Another follower chipped in and we decided ironing was definitely a no no, creases were the symbol of eco warriors, and we could make a fortune and have an alternative source of energy by bottling hot flush! Thousands of middle aged women plugging into the national grid and saving the world! I think we’re onto something….

Can you see it?

Well, maybe not, but there is a serious point here. When faced with a dilemma, a problem we can’t see a solution to, the ‘sitting down and working it out systematically‘ approach can work, but if you really want to tap into your creative unconscious go mad!

A burst of silliness can work wonders in helping you seek solutions. It’s hard to have silly thoughts on your own so go grab a mate and have some serious fun! Tap into that inner child and if anyone looks askance tell them you’re busy being a creative problem solver! Good luck!

And if you’d like another tip on creativity, take a look at Boost Your Creativity in 3 Minutes.

P.S. If you’re looking for a burst of inspiration and would like to join some like minded women for a day, take a peek at RenewYou. I have just 3 places left!

Photo Credit: Lejla

Categories : Communication,Motivation Tags : , , , , , , , , ,

Women, have you got PRESENCE?

Posted by Jane 10 August, 2011 (1) Comment

I wrote in What Every Woman Needs To Know about an ex colleague who managed to make herself almost invisible. All without the aid of magic.

Making ourselves invisible is a natural consequence of feeling a lack of confidence. Confidence shows through in your body language, (as does arrogance, impatience, and a myriad of other things!) Women feeling a lack of confidence do not want to draw attention to themselves and some get very good at it! (Take a look at Women’s Confidence, where is it? if this is of particular interest to you)

Star Quality

Just what is star quality? Try and think of someone you know who has star quality, a presence. Often we say it’s something intangible but you can break it down; it helps if you have an example in mind. Think about a woman you admire, preferably in your field and imagine her now, walking confidently into a meeting. What does she do? And as importantly, see in your mind’s eye, what doesn’t she do?

Making an Entrance

When I’m talking about assertiveness to groups I often run through the following little drama of entering the room. First the unassertive entrance.

I peer through the pane of glass in the door and then wait a second or two. I open it slightly and then, using the smallest space possible, I squeeze myself in through the gap. With a technique worth of the SAS or a Navy Seal I hug the outside wall until I eventually come to my place where, making myself as small as possible, I slide into my seat muttering a barely heard apology for a transgression no one knows I’ve committed! I’m early so only about 3 people have witnessed my entrance and I’m able to choose the most unobtrusive seat I can!

There is a fine line between the arrogant, nay even rude entrance and the assertive, confident one.

The Arrogant Entry goes something like this – my voice is heard first outside in the corridor, loudly telling anyone in earshot that Oh Gawd, I’m 20 minutes late for yet another meeting so gotta dash darling, must do lunch, mwah ,mwah!

By now everyone is alerted to my entry so eyes are on the door which I burst open noisily and enter the room, dragging my huge bag behind me and making for the farthermost seat, inconveniencing any number of people who have to move their chairs, where I sit noisily down in my chair, tell everyone how utterly up to my eyes in important work I am, faff about getting a coffee, ask the chair which agenda item we’re on! (I haven’t had to use my imagination for this little scenario at all – seen it many times as I bet so have you). Everyone knows I have arrived and equally everyone is annoyed with me; but they do notice me and I have totally eclipsed the wee mouse hiding somewhere in the room. She has fallen into my shadow immediately and is guaranteed not to speak at all now.

The Assertive Entry. The assertive woman is probably not late because she values her own time, and respects the time of others. She will probably arrive just a moment or two before the meeting starts giving her time to settle, arrange her notes, exchange a word or two, network etc. She will open the doors plenty wide enough to walk through, walk in, look around the room smiling at colleagues she knows, and stride confidently towards her seat. She may sit near the most influential person in the room (assuming she’s not it) as she knows that most eyes will be turned that way, allowing her to take the floor more easily than poor wee mouse who is tucked away at a corner, hidden by Gerald from accounts who takes up an enormous amount of space with his electronic note book AND lap top, spreadsheets and pile of handouts for everyone present. And he’s leaning forwards, arms on the table so mouse would have to stand to be seen and there’s no danger of that!

Assertive woman does not invade other’s space but she takes up enough to be comfortable.  She pushes her chair back a little, leans forward with her arms on the table and makes eye contact around the room. She will speak early on in the meeting, possibly standing to do so, and she will not allow herself to be inappropriately interrupted by the men because she is prepared for this eventuality, (she might even have read my post on Why Can’t Women Speak their Minds in the Boardroom? or Men and Women Talk Differently)

She has a presence borne out of confidence in herself.

Do you recognise anyone here? I confess in my time I’ve possibly done all three! But I like to think as I grew in experience and confidence that assertiveness woman was my default operating mode. How about you?

Are you interested in a course for professional women? Check out Speak Up, running late autumn.

Photo Credit: Marinela Prodan

Categories : Communication,Confidence Tags : , , , , ,

What Every Woman Needs to Know About Getting Ahead

Posted by Jane 8 August, 2011 (0) Comment

Today’s post is prompted by the memory of working with a really clever professional woman who had got stuck at middle management. I wasn’t actually coaching her; I was at one time working alongside her and realised with surprise she was much more competent than I had realised from my initial impression. We attended many meetings together and my sense of frustration grew as she was continually passed over for more senior posts.

I’ve thought of her often over the years; I wanted her to get angry about her treatment,  do something, and urged her to challenge some of what was going on. This wasn’t her style, although as we got friendlier I discovered that she did have aspirations to rise further in her career.

Things That Hold Women Back

She embodied many of the traits I sometimes come across in my group and one to one work:

One, she was clever and competent, and had amassed quite a few qualifications. She had a lot of experience.

Two, she thought her good work would speak for itself, be recognised. She had a (misplaced) faith in the fairness of the system. What she hadn’t understood was that the system she worked in rewarded male types of behaviour and her quiet, self effacing style was never going to get her noticed. (In fairness, men behaving like her would have had problems too but I suspect that their good work would have been noticed at an earlier point). Take a look at How to Raise Your Profile in Three Simple Steps

Three, she was physically small, quietly spoken and rarely made eye contact. Think Princess Diana in those engagement photos, eyes downcast, occasionally looking up from underneath her fringe, deferring to the man at her side… (To be fair, the women I work with come in all shapes and sizes, as do I depending on the month! It was the ‘being quiet’ that is a common characteristic, at least being quiet in significant meetings). She would often arrive at meetings and it could be ten minutes before I realised she had actually taken her seat: her ability to be ‘invisible’ was amazing.

Four, she was a serial volunteer. Leave a silence long enough and she’d volunteer to do what no one else really wanted to do. And she always made the tea and took the minutes! (Read Women and Careers tip 6)

Over the  course of the next few posts I’m going to look at some of these issues and offer some advice and support. If you want to make sure of seeing them, please sign up to the RSS feed at at the top right hand corner of the page, and you’ll get them delivered straight to your inbox! And if you have some stories of your own to share, send them in, please! You can either comment on the bottom of the posts, or email me.

Photo Credit: Kata Szikora

Categories : Communication,Confidence,Motivation Tags : , , , , , , , , ,

Try My Drains Diet and Lose What You Don’t Need!

Posted by Jane 3 August, 2011 (2) Comment

What! I hear your shocked cry, Jane, the feminist, loud and proud on women’s issues and women’s career coach is now telling us to diet! Good grief!

Well, yes I am but this ‘diet’ is much better than never eating chocolate when there’s an R in the month or consuming so much fibre that you need a portable bathroom with you! This one will make you feel heaps better, not guilty and ashamed and reduced to midnight larder raiding and self loathing!

The Drain’s Diet!

Today we’re looking at getting rid of people. No, I haven’t gone all Mafioso on you; we’re not doing anything criminal but we are going to consider shedding the people in your life who add pounds to you. Pounds of gloom and doom, or guilt or angst or low self esteem or who sap your confidence, ounce by ounce (or gram by gram!).

Take a moment to think about your circle of acquaintances, friends, colleagues and family. Some of those will be true radiators (see Do You Radiate or Drain?). Those are your healthy friends; hang onto them, love and nurture them and give back what you can. They make you gorgeous!

But there’s another group of people that are much more dangerous to your health. Lack of confidence has been frequently cited as an issue for women at work and it’s not just your career that can get harmed. It can affect all areas of your life. And some people have a harmful effect on your confidence.

You probably already know what I’m talking about. It’s those people who, as they approach, cause your spirits to sink. A rictus smile appears on your face as you attempt to be pleasant. Before you’ve drawn breath they’ve launched into their standard spiel. It’s usually an extended moan about how awful ‘they’ are but with never a suggestion that anything can or will change; they are comfortable blaming others.

Or it may be much more subtle. It may be colleagues who are very good at eroding your confidence at work by commenting, in an apparently pleasant way, on your last presentation, yet as you walk away you feel uncomfortable. It may be something like “I was interested that you thought it useful to pick up on the stock figures today; I was thinking security was more pressing but good presentation”. Damning with faint praise!

Take  Action

Sometimes these drains are members of our family, or even our boss. Now you can’t avoid those, and you probably can’t change their behaviour.

But you can change yours! And when you change your behaviour you may see a subtle change in their behaviour. You have enormous power to change how you feel about what they say, how they drain you. You can choose to slough off the extra psychological weight they try to add to you, often unwittingly.

The Drain Exercise

First you need to spend a few moments working out who the drains are. Write a list. Then think about what it is they actually do that has the negative effect on you. This may take a while but it is important to know what it is if you’re going to neutralise its effect on you.

Now you make a choice. You can take a very direct and assertive approach with your moaning folk, for example, and actually tell them that you don’t like moaning about other people as it’s unproductive a and makes you feel bad. Ask them for suggestions as to how to improve the problem (assuming there is an actual problem). Be careful not to put them down, just make reference to the moaning not to them as individuals. (Take a look at ‘How to Increase Your Assertiveness‘). Or you can choose to give them a limited amount of your time but let the comments waft over your head. Don’t get sucked into the negativity; it’s energy sapping and totally unproductive.

The confidence sappers are a different category. They are much more subtle but recognising what they are doing is halfway to dealing with it. If the disguised criticisms are made privately you can choose to smile and move on, mentally noting that you must be doing something right if they feel a need to put you down. You’re a threat somehow and generally speaking women with no talent are not seen as threats. Cripes, they’ve almost paid you a compliment!

But if they are doing this in public it’s likely a response is called for. if you stay quiet when your work is subtly criticised you leave people with that unfavourable impression. Think about this in advance and prepare your riposte (be careful though and don’t blurt out your prepared witty comeback when they haven’t actually been critical – it does happen!).

Your response can be quite simple as in, “Thanks for that, yes, I’ve done some research and the issues of stock control are really high on the agenda just now.” We women tend not to like confrontation but if we don’t respond we run the risk of being seen as weak. Don’t get drawn into a public argument but do make sure you assertively make your point, in an objective way. And actually agreeing with someone can show a high degree of confidence, if you do it appropriately. The higher your profile within an organisation the more likely you are to receive criticism so learn to deal with it gracefully and don’t let it be a weight around your neck…or thighs or midriff or anywhere!

Lose the drains and radiate!

Photo Credit: Tanya Price

Categories : Communication,Confidence Tags : , , , , , , ,

What Every Woman Needs to Know about Confidence

Posted by Jane 18 July, 2011 (3) Comment

Confidence is such an elusive concept. How do you define something so intangible? (That’s both a rhetorical and an actual question! I’d love to know what you think!)

I’ve written many times about women and confidence as it’s often  a feature of my coaching with women. Some days we’re brimful of it; others it simply deserts us.

And once we start to feel a lack of confidence it can become all consuming. We begin to focus so much on it that we soon become enmeshed in a downward spiral and can think of little else but our lack of confidence. Making us feel less confident…

Be More Confident

A survey by Gallop found that people were happiest at work when they had an opportunity to do what they did best every day.

Research into coping with depression and stress has found that focussing on the negatives in life does not lift the depression; you know you can make yourself feel miserable by thinking about something miserable in your life.

On the plus side you can make yourself feel brighter by thinking about something good in your life. Try it now. A famous sports photographer said he gets his subjects to think about the time they won a great competition and than snaps away as he sees that sparkle come into their features. Think about a good time in your life, when you felt confident and in control.

You can make yourself feel more confident by doing something you are good at! When the dip strikes don’t spend ages beating yourself up up about it or struggling to find a cause. Nip it in the bud as fast as you can by doing something that makes you feel good, that gives you a boost. And then in that frame of mind, go back and take a fresh look at your issue and you’ll see it from an entirely fresh perspective. You might not be able to see it at all.

RenewYou Women’s Course

If you’d like to spend a whole day with me looking at your life from a positive perspective and learn techniques to increase your confidence come and join me in Bristol on my Renewyou course!

And if you have your own techniques and tips to keep your confidence high, please share them with us!

Photo Credit: Katarzina Lipinska

Categories : Communication,Confidence,Managing Stress Tags : , , , , , , ,